Every consumer in Nigeria is entitled to protection under the law, from fair pricing and product safety to honest advertising and redress.
Key frameworks include the Federal Competition and Consumer Protection Act (FCCPA), which established the FCCPC to safeguard consumer welfare and enforce fair trading practices; the National Agency for Food and Drug Administration & Control (NAFDAC) regulations governing the safety and quality of food, drugs, and other regulated products; the Standards Organization of Nigeria (SON) standards for product quality assurance; and the Nigeria Electricity Regulatory Commission (NERC) and the Central Bank of Nigeria (CBN) guidelines protecting consumers in the energy and financial sectors respectively.
Together, these laws form the backbone of consumer rights in Nigeria, but their impact depends on consumers knowing them and understanding how to use them.
Federal Competition and Consumer Protection ACT
The Federal Competition and Consumer Protection Act, 2018 provides broad protections for consumers and establishes a framework for fair competition in Nigeria.
Lagos State Consumer Protection Agency (LASCOPA) ACT
The LASCOPA Act provides the legal basis for consumer protection and redress within Lagos State.
Nigerian Communications ACT
The Nigerian Communications Act provides the legal framework for Nigeria's telecommunications sector and the regulation of communication services.
Civil Aviation ACT
The Civil Aviation Act provides the legal framework for Nigeria's civil aviation sector, including matters relevant to air transport and passengers.
Electric Power Sector Reform ACT
The Electric Power Sector Reform Act provides the legal framework for Nigeria's electricity sector and the regulation of electricity services.
Ā Read the Electric Power Sector (NERC) ACT
Standards Organization of Nigeria ACT
The Standards Organisation of Nigeria Act provides the legal basis for standards and conformity assessment relating to products and services in Nigeria.
Read the Standards Organization of Nigeria (SON) ACT
